1. Shipping Locations We ship our products throughout the United States. Please note that shipping times and costs may vary depending on your location within the country.
2. Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
3. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Please note that delivery delays can occasionally occur.
4. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
5. Damages MDSEXY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Shipping Restrictions Due to certain regulations, some products may not be available for shipping to certain areas. If an item is restricted from shipping to your location, we will notify you and provide alternative options or a full refund.
7. Contact Us If you have any questions about our Shipping Policy, please contact us:
- Email: support@mdsexy.com
- Phone: (+1) 301-676-2177